Cancellation Instructions

Papierfabrik Scheufelen 

Right of cancellation

You are entitled to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the date on which you, or a third party appointed by you who is not the carrier, took possession of the goods. If goods ordered together are delivered separately, the cancellation period is 14 days from the date on which you, or a third party appointed by you who is not the carrier, took possession of the final goods. In order to exercise your right of cancellation, you must notify us:

Scheufelen GmbH
73252 Lenningen
Fax: +49 (0) 70 26/66-3 27 03

by means of an explicit declaration (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You may, but are not obliged to, use the enclosed sample cancellation form for this purpose. To meet the cancellation deadline, it is sufficient to send us the notification about exercising your right of cancellation before the cancellation period expires.



Consequences of the cancellation:

If you cancel this contract, we must reimburse all payments that we have received from you, including delivery costs (with the exception of additional costs incurred as a result of you selecting a different method of delivery from the cost-effective standard delivery we quoted for). We must do so promptly and no later than 14 days from the date on which we received notification of your cancellation of this contract. Unless alternative arrangements have been expressly agreed with you, we will reimburse the payment by the same means as you used for the original transaction. Under no circumstances will you be charged for this reimbursement. We can refuse to reimburse you until the goods have been returned to us or until you have provided proof that you have returned the goods, whichever takes place sooner. You must send/give back the goods to us promptly and in any case no more than 14 days from the date on which you notify us of the cancellation of this contract. This deadline is deemed to have been met if you dispatch the goods before the 14-day period expires. You will pay the direct costs of returning the goods. You must only pay for any loss in value of the goods if this is the result of activities that were not necessary to check their quality, properties and functionality.

Exclusion of right of cancellation:

The right of cancellation exclusively applies to products available in the Scheufelen Creative Shop. The right of cancellation does not apply to contracts for the delivery of goods that are not prefabricated and are manufactured based on an individual selection or specification by the consumer or clearly geared to the personal needs of the consumer.

Your Scheufelen GmbH

Download: Cancellation policy including sample cancellation form